Delivery and Returns

Delivery Information

At MiladeBeauty, we strive to deliver your Afro hair care products and services to you in a timely and efficient manner. Here's what you need to know about our delivery process:

Shipping Times: Orders are typically processed and dispatched within 1-2 business days. Once your order is shipped, you will receive a tracking number via email to track your package's delivery status.
Shipping Methods: We offer various shipping options to suit your needs, including standard and express shipping. Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.
International Shipping: We ship internationally to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Return Policy

Your satisfaction is important to us, and we want you to love your MiladeBeauty products. If you are not completely satisfied with your purchase, here's our returns policy:

Returns Eligibility:

We accept returns on unused and unopened products within 30 days of purchase. To initiate a return, please contact our customer service team at info@miladebeauty.com with your order number and reason for return.

Refund Process:

Once your return is received and inspected, we will process your refund to the original method of payment. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

Exchanges:

If you received a defective or damaged item, please contact us immediately for assistance. We will gladly exchange the item or provide a replacement at no additional cost to you.